CAN I MAKE A RETURN?
At this time we are only offering exchanges or STORE CREDIT ONLY.
DO I MEET THE REQUIREMENTS FOR AN EXCHANGE?
Items must be exchanged within 14 DAYS of the delivery date of the order and must be sent in the same condition in which it was received by the customer.
Meaning that ALL original tags are still attached in the area we've placed them in.
Items must be unworn and must not contain any damages, stains, or odors.
SALE ITEMS, WHITE/OFF WHITE CLOTHING/IVORY, BODYSUITS, AND SWIMSUITS ARE FINAL SALE AND CAN NOT BE EXCHANGED NO EXCEPTIONS.
**YOU MAY ONLY RETURN VIA USPS**
WHERE DO I RETURN THE ITEMS TO?
1640 CAMINO DEL RIO N SUITE 202
P.O. BOX 881586
SAN DIEGO, CA 92168
**The customer is responsible for paying the costs of shipping a return to the address above VIA USPS.
You may use the same packaging to return the items as long as it is carefully sealed and does not display old shipping labels.
WHAT HAPPENS AFTER I RETURN MY ITEMS?
We recommend that you keep a copy of your tracking number as proof of your return once you've paid for shipping. The return will be sent back to the customer if it does not meet our requirements. If the return passes our inspection, we will issue a store credit code in the amount that was spent on the items returned which will be sent through e-mail. The customer will still be responsible for their return shipping at check out. ALL SALES PURCHASED WITH A STORE CREDIT CODE ARE FINAL SALE (NON-RETURNABLE).
FOR MORE QUESTIONS, PLEASE EMAIL US AT ELUHSBOUTIQUE@GMAIL.COM